Story County Community Resources

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Below is a partial list of possible sources of assistance during a crisis.

CRISIS LINE  ………………………………………………………………………………….. 844-258-8858

FOOD

  • Mid-Iowa Community Action (MICA)
    Phone: 956-3333 | Address: 230 SE 16th Street, Ames
    Food pantry and can provide a list of other food pantries and resources in Story County.
  • Iowa Department of Human Services (DHS)
    Phone: 292-2035 | Address: 126 S Kellogg #101, Ames
    Individuals and families can apply for food stamps.
  • Bethesda Lutheran Church
    Phone: 515-232-6256 | Address: 1517 Northwestern, Ames
    Hours of Operation: Tues 1-3 PM and 6:30-8 PM, Wed 9-11 AM, Thurs 1-3 PM
    Food pantry.
  • Food at First
    Phone: 515-232-5766 | Address: 611 Clark Ave, Ames
    Hours of Operation: Sun-Fri 5:45-6:15 PM.  Lunch on Sat at 11:30 AM 
    Serves a meal every day of the week at First Christian Church.
  • Calvary United Methodist Church
    Phone: 515-232-6329 | Address: 24th and Hoover, Ames
    Food shelf (call for times).
  • Story County Community Services
    Phone: 515-663-2930 | Address: 126 South Kellogg, Suite 001, Ames
    May issue store vouchers for groceries. Income and other guidelines must be met.
  • Seventh Day Adventist Food Pantry
    Phone: 232-0472 | Address: 13th and Grand, Ames
    Appointments only.
  • Good Neighbor Emergency Assistance
    Phone: 515-296-1449 | Address: 613 Clark Ave, Ames
    Food vouchers. Call Mon-Fri 9-12 AM for an appointment.
  • Salvation Army
    Phone: 515-233-3567 | Address: 703 East Lincoln Way, Ames
    Food pantry. Call for hours.
  • Free Market
    Address: 611 Clark Ave, Ames
    Hours of Operation: Mon/Thurs 4:45 PM, Sat 10 AM
    Free market with mainly produce available.

CLOTHING

  • Bethesda Lutheran Church
    Phone: 232-6256 | Address: 1517 Northwestern, Ames
    Hours of Operation: Mon/Wed 9:30-11 AM, Tues 6:30-8 PM
  • Harmony Clothing Closet
    Phone: 382-6509 | Address: 122 6th Street, Nevada
    Hours of Operation: Mon 4:30-7 PM, Sat 8-12 AM
  • Goodwill Store
    Phone: 292-8454 | Address: 3718 Lincoln Way, Ames
    Low priced clothing.
  • Clothing that Works
    Phone: 292-2156 | Address: 130 South Sheldon, #308, Ames
    Hours of Operation: Wed 2-6 PM;
    Work Clothes
  • Over Flow Store
    Phone: 515-290-0732 | Address: 202 S Duff Ave, Ames
    Hours of Operation: Wed/Sat 10 AM – 4 PM, Thur 10 AM – 8 PM, Fri 10 AM – 6 PM
    Second hand clothes at low price.
  • Salvation Army Thrift Stor
    Address: e620 Lincoln Way, Ames
    Next to Hobby Lobby

RENT, UTILITIES, and HOME HEATING

NOTE: Most of the agencies listed below require a decision form from St. Co. Comm Serv for rent and MICA for utility assistance. Please go to these agencies first.

  • Story County Community Services
    Phone: 663-2930 | Address: 126 S. Kellogg, Suite #001, Ames
    May help with current month’s rent or utilities. Call for eligibility rules (not eligible: FIP, Soc. Sec. or SSI recipients and students).
  • Good Neighbor Emergency Assistance
    Phone: 296-1449 | Address: 613 Clark, Ames
    Hours of Operation: Mon thru Fri 9-12 AM
    Call first for an appointment.
  • Emergency Residence Project
    Phone: 232-8075 | 225 S. Kellogg, Ames
    Walk-in applications taken Mon and Thurs 9-3:30.
  • Christ Community Church
    Phone: 515-232-2765 | Address: 5501 GW Carver, Ames
    Ames and Gilbert residents only. Walk-in applications taken Wed 1-3 AM.
  • St. Thomas Aquinas Catholic Church
    Phone: 515-292-3810 | Address: 2210 Lincoln Way, Ames
    Call 8 AM sharp on Thursdays for an appointment. Call back a short time later if line is busy. Available slots may fill quickly.
  • St. Patrick’s Catholic Churc
    Phone: 515-382-2974 | Address: 1110 11th Street, Nevada
    For Nevada and other Eastern (East of I-35 highway) Story County residents. (Ames is excluded). Call for appointment.
  • Mid-Iowa Community Action (MICA)
    Phone: 515-956-3333 | Address: 230 SE 16th Street
    May have funding resources to help with some utilities including home heating. MICA also has a home winterization program.
  • Salvation Army
    Phone: 515-233-3567 | Address: 703 E. Lincoln Way
    Call for appointment.

TRANSPORTATION

  • City of Ames
    Phone: 515-239-5380 | Address: 515 Clark Avenue, Room 214, Ames
    Hours of Operation: Mon-Fri, 8 AM – 5 PM
    Assist eligible low-income households one time with fuel vouchers, or CyRide passes, or HIRTA Bucks. Applications may be picked up at the Planning and Housing Department
  • Story County Community Services
    Phone: 515-663-2930 | Address: 126 South Kellogg , Suite #001, Ames
    Office may pay for bus fare within Iowa for those who meet their guidelines.
  • HIRTA
    Phone: 1-877-686-0029
    Reduced cost bus service throughout Story County, Boone and Iowa City. Need 24 hour notice.
  • Good Neighbor
    Phone: 515-296-1449 | Address: 613 Clark Ave, Ames
    Gasoline voucher may be given in certain situations. Call for more information.

SHELTER­­

MEDICAL & DENTAL

  • First Nurse
    Phone: 515-239-6877
    Call for advice resources and referrals.
  • Story County Community Dental Clinic
    Phone: 515-956-4595 | Address: 226 SE 16th Street, Ames (next to MICA)
    Hours of Operation: Mon-Thur Call for hours.
    Medicate/Sliding Scale.
  • Iowa Dept. of Human Services
    Phone: 515-292-2035 | Address: 126 S Kellogg #101, Ames
    Low income individuals may apply for Medicaid health insurance.
  • Story County Community Services
    Phone: 515-382-7295 | Address: 126 South Kellogg, Suite #001, Ames
    May pay for some medical expenses. You must apply before or immediately after treatment.
  • Hawk-I (Healthy and Well Kids in Iowa)
    Phone: 1-800-257-8563
    Hours of Operation: Mon-Fri, 8 AM – 7 PM
    Provides treatment for uninsured youth.
  • Mary Greeley Medical Center
    Phone: 515-239-2011 | 11th and Duff, Ames
    Emergency Room for crisis care.
  • Homeward
    Phone: 515-239-6730
    May be able to provide immunizations and screening. Call for times and locations.
  • Primary Health Care
    Phone: 515-232-0628 | Address: 3510 Lincoln Way, Ames
    Hours of Operation: Mon-Fri 8 AM – 5 PM
    Family Practice, Dental, and help with establishing insurance.
  • Salvation Army
    Phone: 515-233-3567 | 703 E. Lincoln Way, Ames
    Call for appointment. May assist with some medical/prescription expenses.

MENTAL HEALTH

  • Eyerly Ball
    Phone: 515-290-3642 | Address: 2521 University Blvd, Suite #121, Ames
    Sliding fee scale for community based behavioral healthcare services, 24 hours for crisis line.
  • Mary Greeley Medical Center
    Phone: 515-239-2011 | Address: 11th. and Duff, Ames
    May provide some emergency mental health services.
  • Community and Family Resouces
    Phone: 515-232-5811 or 515-232-3206 | Address: 1619 S. High Ave, Ames
    Provides comprehensive substance and gambling abuse, prevention, and mental health services.
  • Optimae Life Services
    Phone: 515-956-2600 | Address: 104 S. Hazel Ave, Ames
    Mental health services.

LEGAL SERVICES

ADDITIONAL SOURCES FOR THE LISTED AND OTHER NEEDS

  • Mid-Iowa Community Action (MICA)
    Phone: 515-956-3333 | Address: 230 S.E. 16th, Ames
    Publishes a more complete list of resources including other food pantries in Story County, food and nutrition programs, subsidized housing, employment services, etc.
  • 2-1-1 Information and Referral Service for Iowa
    Phone: 211
    Information regarding many needs and services.
  • Veterans Affairs
    Phone: 515-956-2626 | Address: 126 South Kellogg, #001, Ames
    May help veterans with rent, transportation, or medical.
  • Churches – Several Ames and area churches may have funds to assist with some emergency needs. It may be necessary to call many to find ones with available funds.