Carrie Moser, MA – Executive Director

Carrie (Dunnwald) Moser is the Executive Director at the Emergency Residence Project.  She returns to the Ames area after working in the Waverly area for 5 years.  Prior to this she worked at YSS for nine years and coordinated the Transitional Living and Lighthouse programs. She has undergraduate degrees from the University of Northern Iowa and Iowa State and just received her master’s degree from the University of Northern Iowa in Philanthropy and Nonprofit Development in August 2017.  Through her professional experience, she’s had a wide array of opportunities in working in different areas and is a member of the Iowa Council on Homelessness.  Carrie is the chair of the Coordinated Entry committee of the council and is working on developing statewide policies around Coordinated Entry.  She was also part of a statewide committee that developed best practices for homeless programs. During her work at YSS she was part of a rural demonstration grant to develop new programming for homeless youth in rural communities.

Carrie has developed the philosophy that everyone deserves a safe, stable, and affordable place to live, and this belief has guided the work she has done for over 15 years.  She led her previous organization in making systematic and programmatic changes to be more effective and efficient in truly ending homelessness and plans to continue that initiative in Story County.  Due to her hard work and determination to end homelessness, she was awarded the Kay Anderson Friend of Iowa award through the Iowa Finance Authority in 2015.

When away from work, Carrie enjoys spending time with her nieces, reading, hiking, and being outdoors.  She currently lives in Iowa Falls with her husband.  

Troy Jansen – Associate Director

Troy Jansen began working at the Emergency Residence Project in 1996, after graduate school at Iowa State. He had the honor of being named the first Associate Director in the history of the agency. Before coming to Ames, he taught in Remsen, IA for four years.

Over the past 21 years, Troy has realized that helping people reach their full potential best describes one of his passions in life. However, he has also learned that there is no way that someone can maximize their potential without stable housing.

In his spare time, Troy is a history buff. He also enjoys watching theater productions, golfing, and cheering on the Cyclones.


Linda Munden, MPA – Housing and Volunteer Director

Linda Munden comes to the Emergency Residence Project after working for 8 years at ACCESS Assault Care Center in several capacities including Interim Executive Co-Director, Operations Director, and Housing Director.  She has an undergraduate degree in philosophy from Luther College and studied social work at the graduate level at the University of Iowa.  She received her Masters of Public Administration from Drake University with an emphasis in executive development.

A lifelong learner committed to progressing standards of best practice, Linda is a strong proponent of Housing First.  She believes that the paramount need facing any individual or family is for safe and stable housing.  As she is fascinated by space science and the upcoming missions to Mars, a favorite quote by Elon Musk, CEO of SpaceX, seems appropriate to the daunting task of ending homelessness:  “When something is important enough, you do it even if the odds are not in your favor.”